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VICIDIAL Tips and tricks: Easy Upgrade from 2.0.4 to 2.0.5

Ok so you are pretty stucked with a 2.0.4 version of VICIDIAL. You want something new and shiny Predictive Dialer for your center. Here’s how.

First let’s download VICIDIAL 2.0.5 rc2. This is the latest VICIDIAL version. Let’s do this.

Create a directory for your new VICIDIAL install.

Then let’s download VICIDIAL.

wget http://downloads.sourceforge.net/sourceforge/astguiclient/astguiclient_2.0.5.1rc1.zip?use_mirror=nchc

Unzip it
unzip astguiclient astguiclient_2.0.5.1rc1.zip

Before we do anything let’s back up our asterisk folder!

tar cvf asterisk.backup.tar /etc/asterisk

Due to recent changes in the database we also need to back up our mysql database in case something went really wrong. This will backup all your VICIDIAL database and non VICIDIAL databases.

mysqldump --all-databases> alldatabases.sql

For more hardcore and you are feeling hardcore, you can go get the mysql var folder and just save it to another computer.

Now we are almost ready right? But not yet. Let’s install the cpan module added also.

perl -MCPAN -e shell

Install Switch
install Switch

Ok so we now have the the Switch perl module let’s upgrade the database

mysql
use asterisk
\. /thelocation/oftheastguiclientfolder/extras/upgrade_2.0.5.sql

This will take some time if you are using VICIDIAL long enough to accumulate a lot of logs and loaded a lot of leads. After it’s done type quit.

Ok so we have upgrade VICIDIAL database now. Let’s try to upgrade VICIDIAL now.

perl install.pl

Press enter to the questions. Then that’s it! you now have upgraded your VICIDIAL 2.0.4 to VICIDIAL 2.0.5.

Remember to get the Manual from www.eflo.net/store.php and read it before asking a lot of questions!

If you need help, Im available for consulting too. Just click on the contact button of my blog. :)

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  • Hi need you help in learning asterisk with VICIDIAL in detail online training whatever you suggest the method via skype or etc…

    Please help I can pay a little amount

    Thanks

    Jani

    August 12, 2009

  • Go buy the manager’s manual at http://www.eflo.net/store.php

    Op3r

    August 12, 2009

  • I used the same procedure exactly but calls NOT coming to agent. Asterisk is not throwing calls to agents.

    Manual works. from CRM and also from softphone directly.

    Derek

    October 9, 2009

  • check your extensions.conf :)
    .-= op3r´s last blog ..From Globe Duo to Globe SuperDuo. Now its awesome! =-.

    op3r

    October 22, 2009

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