VICIDIAL Tips and tricks: Easy Upgrade from 2.0.4 to 2.0.5
Ok so you are pretty stucked with a 2.0.4 version of VICIDIAL. You want something new and shiny Predictive Dialer for your center. Here’s how.
First let’s download VICIDIAL 2.0.5 rc2. This is the latest VICIDIAL version. Let’s do this.
Create a directory for your new VICIDIAL install.
Then let’s download VICIDIAL.
wget http://downloads.sourceforge.net/sourceforge/astguiclient/astguiclient_2.0.5.1rc1.zip?use_mirror=nchc
Unzip it
unzip astguiclient astguiclient_2.0.5.1rc1.zip
Before we do anything let’s back up our asterisk folder!
tar cvf asterisk.backup.tar /etc/asterisk
Due to recent changes in the database we also need to back up our mysql database in case something went really wrong. This will backup all your VICIDIAL database and non VICIDIAL databases.
mysqldump --all-databases> alldatabases.sql
For more hardcore and you are feeling hardcore, you can go get the mysql var folder and just save it to another computer.
Now we are almost ready right? But not yet. Let’s install the cpan module added also.
perl -MCPAN -e shell
Install Switch
install Switch
Ok so we now have the the Switch perl module let’s upgrade the database
mysql
use asterisk
\. /thelocation/oftheastguiclientfolder/extras/upgrade_2.0.5.sql
This will take some time if you are using VICIDIAL long enough to accumulate a lot of logs and loaded a lot of leads. After it’s done type quit.
Ok so we have upgrade VICIDIAL database now. Let’s try to upgrade VICIDIAL now.
perl install.pl‘
Press enter to the questions. Then that’s it! you now have upgraded your VICIDIAL 2.0.4 to VICIDIAL 2.0.5.
Remember to get the Manual from www.eflo.net/store.php and read it before asking a lot of questions!
If you need help, Im available for consulting too. Just click on the contact button of my blog.
Leave a comment
Hi need you help in learning asterisk with VICIDIAL in detail online training whatever you suggest the method via skype or etc…
Please help I can pay a little amount
Thanks
Jani
August 12, 2009
Go buy the manager’s manual at http://www.eflo.net/store.php
Op3r
August 12, 2009
I used the same procedure exactly but calls NOT coming to agent. Asterisk is not throwing calls to agents.
Manual works. from CRM and also from softphone directly.
Derek
October 9, 2009
check your extensions.conf
.-= op3r´s last blog ..From Globe Duo to Globe SuperDuo. Now its awesome! =-.
op3r
October 22, 2009