Op3r

Ok so you have lost your Web Admin manager’s password and you can’t login to the VICIDIAL web admin anymore. Don’t fret here’s how.

Login to your mysql database.

mysql -ucron -p1234 asterisk

Once in, you search for it like this

mysql> select * from vicidial_users where user='admin';

It will output this
+---------+-------+-------------+-----------+------------+------------+-------------+------------+--------------+--------------------+--------------+------------------+-----------------+----------------------+------------+-----------------+------------------+-------------------+----------------+--------------+----------------+-----------------------+-----------------------+------------------+---------------------+---------------------+------------------+--------------------+--------------------+----------------+-------------------------------+------------------------+-------------------+-------------------+--------------+------------------+--------------+----------------+----------------+-----------------+-------------------+---------------------+----------------+--------------+-----------------------------+-------------------------+------------+---------------+---------+-----------+-----------+-------------------+----------------------+----------------------+--------------------------+----------------------+---------------------+---------------------+
| user_id | user | pass | full_name | user_level | user_group | phone_login | phone_pass | delete_users | delete_user_groups | delete_lists | delete_campaigns | delete_ingroups | delete_remote_agents | load_leads | campaign_detail | ast_admin_access | ast_delete_phones | delete_scripts | modify_leads | hotkeys_active | change_agent_campaign | agent_choose_ingroups | closer_campaigns | scheduled_callbacks | agentonly_callbacks | agentcall_manual | vicidial_recording | vicidial_transfers | delete_filters | alter_agent_interface_options | closer_default_blended | delete_call_times | modify_call_times | modify_users | modify_campaigns | modify_lists | modify_scripts | modify_filters | modify_ingroups | modify_usergroups | modify_remoteagents | modify_servers | view_reports | vicidial_recording_override | alter_custdata_override | qc_enabled | qc_user_level | qc_pass | qc_finish | qc_commit | add_timeclock_log | modify_timeclock_log | delete_timeclock_log | alter_custphone_override | vdc_agent_api_access | modify_inbound_dids | delete_inbound_dids |
+---------+-------+-------------+-----------+------------+------------+-------------+------------+--------------+--------------------+--------------+------------------+-----------------+----------------------+------------+-----------------+------------------+-------------------+----------------+--------------+----------------+-----------------------+-----------------------+------------------+---------------------+---------------------+------------------+--------------------+--------------------+----------------+-------------------------------+------------------------+-------------------+-------------------+--------------+------------------+--------------+----------------+----------------+-----------------+-------------------+---------------------+----------------+--------------+-----------------------------+-------------------------+------------+---------------+---------+-----------+-----------+-------------------+----------------------+----------------------+--------------------------+----------------------+---------------------+---------------------+
| 1 | admin | vicidialnow | Admin | 9 | ADMIN | NULL | NULL | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 0 | 1 | 1 | NULL | 1 | 0 | 0 | 1 | 1 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | DISABLED | NOT_ACTIVE | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | NOT_ACTIVE | 0 | 0 | 0 |
+---------+-------+-------------+-----------+------------+------------+-------------+------------+--------------+--------------------+--------------+------------------+-----------------+----------------------+------------+-----------------+------------------+-------------------+----------------+--------------+----------------+-----------------------+-----------------------+------------------+---------------------+---------------------+------------------+--------------------+--------------------+----------------+-------------------------------+------------------------+-------------------+-------------------+--------------+------------------+--------------+----------------+----------------+-----------------+-------------------+---------------------+----------------+--------------+-----------------------------+-------------------------+------------+---------------+---------+-----------+-----------+-------------------+----------------------+----------------------+--------------------------+----------------------+---------------------+---------------------+
1 row in set (0.00 sec)


There you go!

Enjoy.