Op3r » VICIDIAL

And then we need the how to create a grant all user for a mysql database.

Op3r — Tue, 21 Jun 2011 20:56:06 +0000

Posted in Call Center Technology/Internet VICIDIAL

Yep there was a time in our sleep deprived environment that we need to create a user for our ultra secured mysql server. He wants a GRANT ALL permission on a new database. So you’re googling the internet because you are lazy and found my site. I don’t want hearing the “You disappoint son” verbiage [...]

Upgrade from Asterisk 1.2 to Asterisk 1.4 easily

Op3r — Sat, 28 May 2011 15:40:08 +0000

Posted in Asterisk Telecommunications VICIDIAL

So you’ve been stucked with Asterisk 1.2 and probably you’ve used vicidialnow 1.3. Here’s a painless way to upgrade from Asterisk 1.2 to Asterisk 1.4 for your VICIDIAL. First let’s create a directory. cd /usr/src mkdir asterisk1-4 Let’s get the VICIDIAL patched Asterisk. cd asterisk1-4 wget http://download.vicidial.com/required-apps/asterisk-1.4.39.1-vici.tar.gz How about zaptel and libpri? wget http://downloads.digium.com/pub/zaptel/zaptel-1.4.12.1.tar.gz wget [...]

VICIDIAL for 500 seats Call Center.

Op3r — Sat, 16 Apr 2011 15:37:20 +0000

Posted in Asterisk Call Center Telecommunications VICIDIAL

Here’s some tips also on getting VICIDIAL stable for 500 seats center. (*Note I am currently the IT Manager of a 600+ seats call center here in the Philippines.) VICIDIAL cluster per campaign. Some outbound campaigns only have 10 agents some 30 agents some 50 agents and the biggest i have right now is 280 [...]

270 Seats VICIDIAL Predictive Dialer

Op3r — Thu, 07 Apr 2011 20:53:00 +0000

Posted in Images

Here’s how it looks. Interested in hiring me? Use the contact link

tripleyourcalls – Predictive Dialer CRM

Op3r — Tue, 30 Mar 2010 15:31:32 +0000

Posted in VICIDIAL

This is a promo for tripleyourcalls.com …. Explaining a little about the Predictive Dialer CRM…

AUGUTECH Predictive Dialer / autodialer

Op3r — Mon, 29 Mar 2010 14:52:25 +0000

Posted in VICIDIAL

This video explains how you can increase your productivity and profits by using the AUGUTECH Dialer System. You can dial up to 10 lines for each agent, record phone calls, and even listen-in to your agents in real-time! For more info on this innovative system, please call us at 888-291-7579 or visit www.augutech.com.

Zoiper Communicator

Op3r — Sun, 28 Mar 2010 14:10:48 +0000

Posted in VICIDIAL

Training Video for the Installation and Configuration of Zoiper Communicator to use with Vicidial

nogaps Overview Part 1

Op3r — Sat, 27 Mar 2010 13:34:05 +0000

Posted in VICIDIAL

This video gives a concise and rapid overview of the what the nogaps system. The various components of the system are the Business Intelligence built into the database, nogaps – centralized user control, CRM – vtiger, Telemarketing – Vicidial, Email – Dovecot and Postfix with a database back-end, VOIP PBX System – freepbx and Asterisk, [...]

Sangoma: What’s Next? Interview with Serge Forest, VP Marketing Sangoma

Op3r — Fri, 26 Mar 2010 12:52:55 +0000

Posted in VICIDIAL

voipon speaks with Serge Forest, Sangoma’s new VP of Marketing. He gives a 2009 year in review, explains what’s ahead, and talks about some interesting case study implementations we can learn from.

ABS-CBN Kalye – Tambayan – Pinoy Call Center

Op3r — Thu, 25 Mar 2010 12:17:37 +0000

Posted in VICIDIAL