Op3r » Asterisk

Upgrade from Asterisk 1.2 to Asterisk 1.4 easily

Op3r — Sat, 28 May 2011 15:40:08 +0000

Posted in Asterisk Telecommunications VICIDIAL

So you’ve been stucked with Asterisk 1.2 and probably you’ve used vicidialnow 1.3. Here’s a painless way to upgrade from Asterisk 1.2 to Asterisk 1.4 for your VICIDIAL. First let’s create a directory. cd /usr/src mkdir asterisk1-4 Let’s get the VICIDIAL patched Asterisk. cd asterisk1-4 wget http://download.vicidial.com/required-apps/asterisk-1.4.39.1-vici.tar.gz How about zaptel and libpri? wget http://downloads.digium.com/pub/zaptel/zaptel-1.4.12.1.tar.gz wget [...]

VICIDIAL for 500 seats Call Center.

Op3r — Sat, 16 Apr 2011 15:37:20 +0000

Posted in Asterisk Call Center Telecommunications VICIDIAL

Here’s some tips also on getting VICIDIAL stable for 500 seats center. (*Note I am currently the IT Manager of a 600+ seats call center here in the Philippines.) VICIDIAL cluster per campaign. Some outbound campaigns only have 10 agents some 30 agents some 50 agents and the biggest i have right now is 280 [...]

Load g729 without restarting asterisk.

Op3r — Thu, 07 Apr 2011 21:34:33 +0000

Posted in Asterisk

Here’s how to load g729 codec without restarting your asterisk open source pbx. Go to asterisk cli by typing: asterisk -rv Then type module load codec_g729a.so That’s it! check if the g729 is loaded by typing show translation or show g729

270 Seats VICIDIAL Predictive Dialer

Op3r — Thu, 07 Apr 2011 20:53:00 +0000

Posted in Images

Here’s how it looks. Interested in hiring me? Use the contact link

VICIDIAL Tips and Tricks: Webform and how to make one.

Op3r — Thu, 23 Jul 2009 03:00:22 +0000

Posted in Call Center VICIDIAL

I created this tip because I kept on forgetting what’s the URL of the VICIDIAL test output for the webform variables. Here’s how, VICIDIAL - TEST VICIDIAL OUTPUT This is really located at http://astguiclient.sourceforge.net/test_VICIDIAL_output.phps

VICIDIAL featured in ABS-CBN show Kalye

Op3r — Tue, 30 Jun 2009 09:55:15 +0000

Posted in Call Center VICIDIAL

I got to watch the show of abs-cbn called Kalye yesterday. They have interviewed some agents in a call center Im currently supporting for VICIDIAL Open Source Call Center suite. Although we just watched the video with out the sound. VICIDIAL WAS SHOWN IN IT BEING USED BY CALL CENTER AGENTS!!! Yep, I did install [...]