Op3r » VICIDIAL

Official VICIDIAL Partner for Asia and Pacific.

Op3r — Mon, 19 Sep 2011 23:35:00 +0000

Yes sir. I am an official partner of VICIDIAL group for Asia and Pacific. http://vicidial.com/partner/partners.html

And then we need the how to create a grant all user for a mysql database.

Op3r — Tue, 21 Jun 2011 20:56:06 +0000

Posted in Call Center Technology/Internet VICIDIAL

Yep there was a time in our sleep deprived environment that we need to create a user for our ultra secured mysql server. He wants a GRANT ALL permission on a new database. So you’re googling the internet because you are lazy and found my site. I don’t want hearing the “You disappoint son” verbiage [...]

Upgrade from Asterisk 1.2 to Asterisk 1.4 easily

Op3r — Sat, 28 May 2011 15:40:08 +0000

Posted in Asterisk Telecommunications VICIDIAL

So you’ve been stucked with Asterisk 1.2 and probably you’ve used vicidialnow 1.3. Here’s a painless way to upgrade from Asterisk 1.2 to Asterisk 1.4 for your VICIDIAL. First let’s create a directory. cd /usr/src mkdir asterisk1-4 Let’s get the VICIDIAL patched Asterisk. cd asterisk1-4 wget http://download.vicidial.com/required-apps/asterisk-1.4.39.1-vici.tar.gz How about zaptel and libpri? wget http://downloads.digium.com/pub/zaptel/zaptel-1.4.12.1.tar.gz wget [...]

VICIDIAL for 500 seats Call Center.

Op3r — Sat, 16 Apr 2011 15:37:20 +0000

Posted in Asterisk Call Center Telecommunications VICIDIAL

Here’s some tips also on getting VICIDIAL stable for 500 seats center. (*Note I am currently the IT Manager of a 600+ seats call center here in the Philippines.) VICIDIAL cluster per campaign. Some outbound campaigns only have 10 agents some 30 agents some 50 agents and the biggest i have right now is 280 [...]

Load g729 without restarting asterisk.

Op3r — Thu, 07 Apr 2011 21:34:33 +0000

Posted in Asterisk

Here’s how to load g729 codec without restarting your asterisk open source pbx. Go to asterisk cli by typing: asterisk -rv Then type module load codec_g729a.so That’s it! check if the g729 is loaded by typing show translation or show g729

270 Seats VICIDIAL Predictive Dialer

Op3r — Thu, 07 Apr 2011 20:53:00 +0000

Posted in Images

Here’s how it looks. Interested in hiring me? Use the contact link

How to Log Into Vicidial

Op3r — Mon, 22 Mar 2010 10:19:45 +0000

Posted in VICIDIAL

ViciDial and Sangoma | trixbox

Op3r — Mon, 23 Nov 2009 08:00:00 +0000

Posted in VICIDIAL

I have been suggested by Vici Group( Mr Matt) to use Sangoma VoiceTime USB stick as I am facing some audio issues. Referred by :http://www

vicidialNOW 1.3 is now released!

Op3r — Sun, 22 Nov 2009 11:34:22 +0000

Posted in Call Center VICIDIAL

Yep, Demian released vicidialNOW 1.3 – The first headache free auto installer for astguiclient / VICIDIAL Open source Predictive Dialer / Call Center Suite. What is VICIDIAL? VICIDIAL is an Open Source Predictive Dialer and Call Center Suite that is developed by Matt Florell. It is being used by hundreds of Call Centers for their [...]

with minimal expenses(mostly hardware) you get to have a predictive dialer.

Op3r — Tue, 11 Aug 2009 19:43:28 +0000

Posted in Call Center VICIDIAL

Yep, VICIDIAL is actually free. But you need to buy your own servers. As you can see, here’s a screenshot of a client of mine running VICIDIAL on 130 seats and counting (will post screen shot when they hit 180) Anyhow Im available for consulting